COMMUNICATE BETTER WITH PROCESS COMMUNICATION®
At the end of the training, you will benefit from a reading grid to better understand your behavior and that of your interlocutors, your/their needs and your/their sources of stress. You will have tools to adapt your communication and create a peaceful and effective relationship.
Be able to decipher your personality type and that of your interlocutors
Develop an individualized approach to the interpersonal relationship
Identify profiles with whom communication is complex and stressful
Use levers to restore communication
Identifying types of stress and managing them
The 6 personality types
Sources of energy and motivation
The mechanics of failure and success
Bring out the talent
Develop relational and managerial skills
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